02 · CRM / ERP

A system built around your processes.

Implementing Salesforce or SAP sounds serious — until you see the price and realise 80% of the features don't fit your processes anyway. Off-the-shelf systems force you to adapt your way of working to the software. We do the opposite — Open Mercato is configured around how your company actually operates.

Custom processesthe system mirrors how your team actually works
Open-sourcefull code access, zero licence fees
IntegrationsERP, accounting, store, warehouse — all connected
No per-user licencesyou pay for implementation and maintenance, not per seat

Open Mercato is a great fit when:

  • Your company has 10–150 employees and has outgrown spreadsheets
  • You have non-standard processes that a boxed system can't handle
  • You're paying per-user licences and costs grow with every hire
  • You want to connect CRM, store, warehouse, and accounting in one place

Open Mercato instead of off-the-shelf CRM/ERP

Salesforce / SAP / HubSpot
Open Mercato + Cloud House
Per-user licences: cost grows with every new employee
Pay for implementation, not per seat
You adapt to the system — not the other way around
System tailored to your processes
Data in the vendor's cloud, vendor lock-in
Your data, your server, your code
Implementation takes months and costs more than the licence
Faster implementation, clear upfront pricing

Frequently asked questions

What exactly is Open Mercato?

Open Mercato is an open-source CRM/ERP system that can be extended without limits. Full source code is available — no black boxes.

Can it connect to existing systems?

Yes — we integrate with invoicing systems (e.g. Fakturownia, Wapro), online stores, logistics platforms, and any external API.

How long does implementation take?

A basic implementation takes 6–10 weeks. Complex systems with many integrations — 3–6 months. Scope and timeline are agreed in Discovery.

What if I need new features in a year?

You can develop the system yourself (the code is yours) or through a retainer with me. No lock-in, no fees for unlocking additional features.

Stack: Open Mercato · PostgreSQL · Docker · n8n · AWS / GCP

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